This unit specifies the skills and knowledge required to communicate effectively with other workers in a construction workplace.

It includes gathering, conveying and receiving information through verbal and written forms of communication.

The unit requires a person undertaking this work to demonstrate communication skills as an integral part of routine work.

It applies to workers in the construction industry. It involves working under supervision in a team environment.

No licensing, legislative, or certification requirements apply to this unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice	Yes	No	Comments/feedback
Gather, receive and respond to verbal and written instructions with appropriate actions.
Convey instructions accurately.
Receive, interpret and confirm conveyed information.
Use questions to gain additional information and to clarify understanding, using appropriate communication transfer techniques.
Respond to work signage and other work health and safety (WHS) requirements with appropriate actions.
Receive and respond to routine instructions and messages.
Follow workplace procedures for workplace requirements in communication with others.
Access and interpret information from a range of sources using a variety of communication modes.
Select and sequence information appropriately.
Complete verbal and written reporting.
Use visual communication that follows accepted industry practice or social conventions.
Obtain, confirm and acknowledge attention of communicating parties.
Clarify and confirm the intention of the visual communication at each step.
Question or visually cancel visual communication that is unclear or ambiguous.
Follow up instances of unclear visual communication to avoid repeated problems.
Identify and follow meeting processes.
Seek responses and provide them to others in the meeting group.
Provide constructive contributions.
Identify and record meeting goals and outcomes.

Assessment Cover Sheet

CPCCCM1014 - Conduct workplace communication

Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

CPCCCM1014 - Conduct workplace communication

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: